{"id":119,"date":"2016-05-12T15:55:34","date_gmt":"2016-05-12T15:55:34","guid":{"rendered":"https:\/\/www.vdh.virginia.gov\/emergency-medical-services\/?page_id=119"},"modified":"2026-08-13T17:28:25","modified_gmt":"2026-08-13T21:28:25","slug":"ems-provider-portal-2","status":"publish","type":"page","link":"https:\/\/www.vdh.virginia.gov\/emergency-medical-services\/education-certification\/ems-provider-portal-2\/","title":{"rendered":"Virginia EMS Portal"},"content":{"rendered":"<div id=\"pl-119\"  class=\"panel-layout\" ><div id=\"pg-119-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-119-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-119-0-0-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"textwidget custom-html-widget\"><div id=\"popup-1\" class=\"oems-popup\">\n\n    <div class=\"oems-popup-content\">\n\n        <span class=\"oems-popup-close\">&times;<\/span>\n\n        <!-- PAGE 1 -->\n\n        <div class=\"popup-page popup-page-1\">\n\n            <h2 style=\"text-align: center; color: blue;\">\n                PLEASE READ BEFORE SUBMITTING <br>\n\t\t\t\t\t\t\t  PASSWORD RESET REQUEST\n            <\/h2>\n\n            <p>\n                <strong>VERIFY YOU ARE USING CORRECT USER NAME OR EMAIL ADDRESS:<\/strong><br>\n\t\t\t\t\t\t\t   <br>\n                EMS providers, affilated members, and physicians, use your VA Certification Number as your Username.\n            <\/p>\n \n            <p>\n                All other users, use your email address as your Username.\n            <\/p>\n\n            <p style=\"text-align: center;\">\n                <button type=\"button\" class=\"popup-next\">\n                    Next &raquo;\n                <\/button>\n            <\/p>\n\n        <\/div>\n\n\n        <!-- PAGE 2 -->\n\n        <div class=\"popup-page popup-page-2\" style=\"display: none;\">\n\n            <h2 style=\"text-align: center; color: blue;\">\n                PASSWORD RESET INSTRUCTIONS\n            <\/h2>\n\n            <p>\n                1) When you submit your request, you will select either the email address\n                or phone number associated with your account to receive a two-factor authentication.\n            <\/p>\n\n            <p>\n                2) Once authenticated, your password reset instructions will be sent to the\n                email address associated with your EMS Portal Account.\n            <\/p>\n\n            <p>\n                3) Once you have submitted your request for a password reset, you will receive\n                an email indicating your password has been reset. This is the system creating\n                a temporary password.\n            <\/p>\n\n            <p>\n                4) You will then receive a second email with your temporary password. Please\n                check your junk\/spam folder if you do not see this second email. It may be a\n                couple of minutes after the initial email.\n            <\/p>\n\n            <p>\n                5) This temporary password is valid for 7 days. Use this temporary password\n                to enter your EMS Portal Account. You will be asked to create a new password\n                once you have gained access to the portal.\n            <\/p>\n\t\t\t\t\n   <p style=\"text-align: center;\">\n    <button type=\"button\" class=\"popup-back\">\n        &laquo; Back\n    <\/button>\n<\/p>\n\n<p style=\"text-align: center;\">\n    <a href=\"https:\/\/vdhems.vdh.virginia.gov\/emsapps\/f?p=400:90\"\n       class=\"oems-popup-button\">\n        Continue to Password Reset\n    <\/a>\n<\/p>         \n\t  <p style=\"text-align: center;\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/23\/HOW-TO-RESET-YOUR-PASSWORD-WITH-STEPS.pdf\">Download Password Reset Guide<\/a>\n\t\t\t\t\t  <\/p>\n\t\t\t\t\t\n            <p style=\"font-size: 12px;\">\n                Note: If you do not know or can no longer access the email address associated\n                with your EMS portal account or if you are unable to reset your password after\n                submitting the password request, then please complete the\n                <a href=\"https:\/\/tinyurl.com\/EducationSupportRequest\">\n                    Education Support Request\n                <\/a>\n                to request additional assistance. Please allow up to 2 business days for a\n                response and do not submit duplicate requests.\n            <\/p>\n\n        <\/div>\n\n    <\/div>\n\n<\/div><\/div><\/div><\/div><div id=\"pgc-119-0-1\"  class=\"panel-grid-cell\" ><div id=\"panel-119-0-1-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child panel-last-child\" data-index=\"1\" ><div class=\"textwidget custom-html-widget\"><script>\ndocument.addEventListener(\"click\", function(event) {\n\n    var popupLink = event.target.closest(\".oems-popup-link\");\n\n    if (popupLink) {\n\n        event.preventDefault();\n\n        var popupID = popupLink.getAttribute(\"data-popup\");\n        var popup = document.getElementById(popupID);\n\n        if (popup) {\n            popup.style.display = \"block\";\n        }\n\n        return;\n    }\n\n\n    var menuLink = event.target.closest(\".password-reset-popup-link > a\");\n\n    if (menuLink) {\n\n        event.preventDefault();\n\n        var passwordPopup = document.getElementById(\"popup-1\");\n\n        if (passwordPopup) {\n            passwordPopup.style.display = \"block\";\n        }\n\n        return;\n    }\n\n\n    var nextButton = event.target.closest(\".popup-next\");\n\n    if (nextButton) {\n\n        var nextPopup = nextButton.closest(\".oems-popup\");\n\n        if (nextPopup) {\n\n            var page1 = nextPopup.querySelector(\".popup-page-1\");\n            var page2 = nextPopup.querySelector(\".popup-page-2\");\n\n            if (page1 && page2) {\n                page1.style.display = \"none\";\n                page2.style.display = \"block\";\n            }\n        }\n\n        return;\n    }\n\n\n    var backButton = event.target.closest(\".popup-back\");\n\n    if (backButton) {\n\n        var backPopup = backButton.closest(\".oems-popup\");\n\n        if (backPopup) {\n\n            var backPage1 = backPopup.querySelector(\".popup-page-1\");\n            var backPage2 = backPopup.querySelector(\".popup-page-2\");\n\n            if (backPage1 && backPage2) {\n                backPage2.style.display = \"none\";\n                backPage1.style.display = \"block\";\n            }\n        }\n\n        return;\n    }\n\n\n    var closeButton = event.target.closest(\".oems-popup-close\");\n\n    if (closeButton) {\n\n        var closePopup = closeButton.closest(\".oems-popup\");\n\n        if (closePopup) {\n\n            closePopup.style.display = \"none\";\n\n            var closePage1 = closePopup.querySelector(\".popup-page-1\");\n            var closePage2 = closePopup.querySelector(\".popup-page-2\");\n\n            if (closePage1) {\n                closePage1.style.display = \"block\";\n            }\n\n            if (closePage2) {\n                closePage2.style.display = \"none\";\n            }\n        }\n\n        return;\n    }\n\n\n    if (event.target.classList.contains(\"oems-popup\")) {\n\n        var outsidePopup = event.target;\n\n        outsidePopup.style.display = \"none\";\n\n        var outsidePage1 = outsidePopup.querySelector(\".popup-page-1\");\n        var outsidePage2 = outsidePopup.querySelector(\".popup-page-2\");\n\n        if (outsidePage1) {\n            outsidePage1.style.display = \"block\";\n        }\n\n        if (outsidePage2) {\n            outsidePage2.style.display = \"none\";\n        }\n    }\n\n});\n<\/script><\/div><\/div><\/div><\/div><div id=\"pg-119-1\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-119-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-119-1-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Your Virginia EMS Portal is a powerful gateway to the Virginia EMS system. Through the portal you can:<\/p>\n<ol>\n<li>Update your address.<\/li>\n<li>Keep your contact information up to date.\u00a0 (Notification from the Office of EMS will be sent to the email address in your portal)<\/li>\n<li>Change your password.<\/li>\n<li>Change your security questions.<\/li>\n<li>Change your name.<\/li>\n<li>Obtain a copy of your digital certification card.<\/li>\n<li>Check your CE Report.<\/li>\n<li>Confirm your recertification eligibility.<\/li>\n<li>Recertify early in order to sync your Virginia and NREMT certification cycles.<\/li>\n<li>Initiate affiliating with an EMS Agency.<\/li>\n<\/ol>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pg-119-2\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-119-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-119-2-0-0\" class=\"so-panel widget widget_sow-image panel-first-child\" data-index=\"3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-8b5b6f678277-119\"\n\t\t\t\n\t\t>\n<div class=\"sow-image-container\">\n\t\t\t<a href=\"https:\/\/vdhems.vdh.virginia.gov\/emsapps\/f?p=400:LOGIN_DESKTOP::::::\"\n\t\t\t\t\t>\n\t\t\t<img \n\tsrc=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/23\/2024\/03\/login_tile-e1713800852826.png\" width=\"1044\" height=\"772\" srcset=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/23\/2024\/03\/login_tile-e1713800852826.png 1044w, https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/23\/2024\/03\/login_tile-e1713800852826-300x222.png 300w, https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/23\/2024\/03\/login_tile-e1713800852826-1024x757.png 1024w, https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/23\/2024\/03\/login_tile-e1713800852826-768x568.png 768w\" sizes=\"(max-width: 1044px) 100vw, 1044px\" title=\"login_tile\" alt=\"\" \t\tclass=\"so-widget-image\"\/>\n\t\t\t<\/a><\/div>\n\n<\/div><\/div><div id=\"panel-119-2-0-1\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h3 style=\"text-align: center;\"><a href=\"https:\/\/vdhems.vdh.virginia.gov\/emsapps\/f?p=400:LOGIN_DESKTOP::::::\">Click to Login<\/a><br \/>\n<span style=\"font-size: 12pt;\">Link to EMS Portal<\/span><\/h3>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"pgc-119-2-1\"  class=\"panel-grid-cell\" ><div id=\"panel-119-2-1-0\" class=\"so-panel widget widget_sow-image panel-first-child\" data-index=\"5\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-8b5b6f678277-119\"\n\t\t\t\n\t\t>\n<div class=\"sow-image-container\">\n\t\t\t<a href=\"https:\/\/vdhems.vdh.virginia.gov\/emsapps\/f?p=100:94\"\n\t\t\t\t\t>\n\t\t\t<img \n\tsrc=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/23\/2022\/03\/passowrd_reset-e1713806233678.png\" width=\"1045\" height=\"771\" srcset=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/23\/2022\/03\/passowrd_reset-e1713806233678.png 1045w, https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/23\/2022\/03\/passowrd_reset-e1713806233678-300x221.png 300w, https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/23\/2022\/03\/passowrd_reset-e1713806233678-1024x756.png 1024w, https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/23\/2022\/03\/passowrd_reset-e1713806233678-768x567.png 768w\" sizes=\"(max-width: 1045px) 100vw, 1045px\" title=\"passowrd_reset\" alt=\"\" \t\tclass=\"so-widget-image\"\/>\n\t\t\t<\/a><\/div>\n\n<\/div><\/div><div id=\"panel-119-2-1-1\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"6\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h3 style=\"text-align: center;\"><a href=\"#\" class=\"oems-popup-link\" data-popup=\"popup-1\">Reset Your EMS Portal Password<\/a><br \/>\n<span style=\"font-size: 12pt;\">Follow the link above to reset your password. The link below provides a detail guide on resetting your password.<\/span><\/h3>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/23\/HOW-TO-RESET-YOUR-PASSWORD-WITH-STEPS.pdf\" target=\"_blank\" rel=\"noopener\">Guide to Reset Password<\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"pgc-119-2-2\"  class=\"panel-grid-cell panel-grid-cell-mobile-last\" ><div id=\"panel-119-2-2-0\" class=\"so-panel widget widget_sow-image panel-first-child\" data-index=\"7\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-8b5b6f678277-119\"\n\t\t\t\n\t\t>\n<div class=\"sow-image-container\">\n\t\t\t<a href=\"https:\/\/www.vdh.virginia.gov\/emergency-medical-services\/education-certification\/email-the-vdh-helpdesk\/\"\n\t\t\t\t\t>\n\t\t\t<img \n\tsrc=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/23\/2022\/03\/helpdesk-e1713801219107.png\" width=\"1045\" height=\"771\" srcset=\"https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/23\/2022\/03\/helpdesk-e1713801219107.png 1045w, https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/23\/2022\/03\/helpdesk-e1713801219107-300x221.png 300w, https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/23\/2022\/03\/helpdesk-e1713801219107-1024x756.png 1024w, https:\/\/www.vdh.virginia.gov\/content\/uploads\/sites\/23\/2022\/03\/helpdesk-e1713801219107-768x567.png 768w\" sizes=\"(max-width: 1045px) 100vw, 1045px\" title=\"helpdesk\" alt=\"\" \t\tclass=\"so-widget-image\"\/>\n\t\t\t<\/a><\/div>\n\n<\/div><\/div><div id=\"panel-119-2-2-1\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"8\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h3 style=\"text-align: center;\"><a href=\"https:\/\/tinyurl.com\/EducationSupportRequest\">OEMS Assistance Request Form<\/a><br \/>\n<span style=\"font-size: 12pt;\">If you are unable to reset your password directly,<\/span><br \/>\n<span style=\"font-size: 12pt;\">Use this form to request additional assistance.<\/span><\/h3>\n<\/div>\n<\/div><\/div><\/div><div id=\"pgc-119-2-3\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><\/div><div id=\"pg-119-3\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-119-3-0\"  class=\"panel-grid-cell panel-grid-cell-empty\" ><\/div><\/div><div id=\"pg-119-4\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-119-4-0\"  class=\"panel-grid-cell\" ><div id=\"panel-119-4-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"9\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>The best browser to use with the EMS Portal is Google Chrome and Safari on a Mac\u2014you must allow for pop-ups.<\/p>\n<ul>\n<li>If you are using Opera or Microsoft Edge\u2014there are known issues with the EMS Portal not functioning well with these browsers.<\/li>\n<li>The EMS Portal now works with the browsers on Android phones and tablets and Apple iPhones and iPads, however we do not guarantee full functionality with mobile devices.<\/li>\n<li>There are also known issues with Chromebooks.<\/li>\n<li>Firefox and Microsoft Internet Explorer are not a supported browsers per the Virginia Information Technology Agency.<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div><div id=\"panel-119-4-0-1\" class=\"so-panel widget widget_sow-image panel-last-child\" data-index=\"10\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-8b5b6f678277-119\"\n\t\t\t\n\t\t><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Your Virginia EMS Portal is a powerful gateway to the Virginia EMS system. Through the portal you can: Update your address. Keep your contact information up to date.\u00a0 (Notification from [&hellip;]<\/p>\n","protected":false},"author":599,"featured_media":0,"parent":20,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"tags":[],"class_list":["post-119","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Virginia EMS Portal - Emergency Medical Services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vdh.virginia.gov\/emergency-medical-services\/education-certification\/ems-provider-portal-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Virginia EMS Portal - Emergency Medical Services\" \/>\n<meta property=\"og:description\" content=\"Your Virginia EMS Portal is a powerful gateway to the Virginia EMS system. 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